top of page

Resilient Hospitals: Mastering IT Downtime Preparedness

The "Resilient Hospitals: Mastering IT Downtime Preparedness" full-day workshop equips healthcare professionals with the tools and strategies to effectively manage and mitigate the impacts of IT downtimes. Through interactive sessions, real-world case studies, and hands-on tabletop exercises, participants will learn to identify vulnerabilities, implement manual workflows, establish communication protocols, and develop comprehensive downtime preparedness plans.

​

Agenda: 

9:00 AM – Welcome & Introductions

9:30 AM – Tabletop Exercise #1: Initial Response to IT Downtime

10:15 AM – Understanding the Importance of Downtime Preparedness

10:45 AM – Break

11:00 AM – Show & Tell: Best Practices in IT Downtime Preparedness

11:30 AM – Identifying Key Risks and Challenges

12:00 PM – Tabletop Exercise #2: Managing Extended Downtime

12:45 PM – Lunch Break

1:30 PM – Effective Strategies for Maintaining Operations During Downtime

2:15 PM – Tabletop Exercise #3: Recovery and Lessons Learned

3:00 PM – Developing & Implementing a Comprehensive Downtime Strategy

3:30 PM – Case Study Review

3:50 PM – Q&A & Closing Remarks

​

Takeaways:

  • A draft downtime preparedness plan that can be further developed and implemented in their own healthcare organizations.

  • All Tabletop Exercise materials to be used by their organizations

ABOUT THE PRESENTER:

For nearly two decades Mark was a leader in the Emergency Management, Business Continuity, and Operational Readiness team at the now Corewell Health serving as Incident Commander for several large scale events.

Mark’s experience served instrumental when he lead the design, build, and day to day operations for the largest vaccine clinics in the country, vaccinating almost 13,000 people in a single, eleven-hour shift.

Mark’s work is built on the foundation of ensuring people, healthcare organizations, and businesses don’t just make it through business disruptions, but excel during them. He does this by working WITH people, rather than working FOR businesses.

bottom of page